Bag with the large star & pocket on front is not the color of grey & brown as shown/listed online. Poor customer service with wanting to return due to the fact that it's not the color I thought I ordered. I got 2 different excuses in different emails for why it doesn't look like what I wanted to buy. Just being moved around in my office, now the star is starting to fray. The 2nd picture is the one I took after I received the bag.